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Returns and Exchanges

RETURNS AND EXCHANGES

 Your Satisfaction is 100% Guaranteed

Returns/Exchanges:

Contact us prior to returning any items. We are committed to providing you with the very best products and customer service. We will work hard to resolve any issues you may have with any of our products.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you return your items in "New" condition a credit will automatically be applied to your credit card or original method of payment, usually within 7-10 days. If your items are used, we will extend store credit for the most recent sale price of the item.

If you purchased your items through a third party seller like Amazon or eBay or Walmart.com please return or process your refund through their system. If you are beyond their return threshold we will accept the return and give you store credit equal to the most recent sale price of the item. 

Late or missing refunds:

If you're expecting a refund and it has been 10 business days since we notified you of your refund by email, please contact us at

Support@hoplite-outfitters.com.

  

Gifts:

If the item was given to you as a gift we will accept the item in return for store credit in the amount of the most recent sale price for that item. 

 

Our Shipping Address for Returns and Exchanges

Please contact us by email before returning your product.

To return your product, you should mail it to:

Hoplite Performance Apparel: Returns.

380 SW Fifth Street, PMB 424

Madras, Oregon, USA 97741

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We will do our best to keep you informed of each step of the way.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


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